Whether it's the latest announcements, news, system upgrades or maintenance, this is your source to information about First Citizens'. Check back for more updates!


FREE Community Recycling Event

Save the Date: First Citizens' is hosting a FREE Community Recycling Event on Saturday, May 18, 9 AM-12 PM at their New Bedford North Branch, 570 North Front St. (Rain Date: Saturday, May 25, 9 AM-12 PM)

Come securely dispose of those old tax records, bank statements, and more with shredding by Great White Shred. Get rid of old TV's, cell phones, printers, air conditioners, etc with disposal by Junkluggers. We will also be collecting donations of non-perishable can and boxed food items at the event to benefit Saint Anthony of Padua Food Pantry- Food Distribution Center.

PLUS:

-New Bedford Fire Department will be performing car seat checks plus meet their mascot Sparky
-Check out a New Bedford Police Department police cruiser
-Meet a famous princess duo with Party Characters by Tabby
-Moby Kit Rescue will be on site with information about adoptable cats
-Enjoy a treat from GrandMa's Donuts
-Fun 107 will be live with music and more

We hope to see you at this fun family-friendly event!!

Confikids Lemonade Kids Program

Visit any First Citizens' branch during the month May to pick up a Lemonade Stand Kit (while supplies last) for your child to start a lemonade business in your neighborhood! Then donate the funds earned to ConfiKids, Inc., a non-profit organization that sponsors children to participate in sports and music of their choosing.

Are you interested in your child in becoming a Lemonade Kids Ambassador for Confikids? Check out the Confikids website to read more about their Lemonade Kids Program.


 
Alzheimer Seminar at FCFCU North Branch
Join us for a free Alzheimer Seminar at the First Citizens' Branch, 570 North Front St in New Bedford on Thursday, June 13 @ 4 PM-5 PM, presented by the Alzheimer's Association. Pre-registration is required, to save your spot(s)- email community@firstcitizens.org or call 508-979-4771.
 
This seminar is an opportunity to:
  • Learn the difference between normal aging and Alzheimer's
  • Educate individuals on the common warning signs & early detection
  • Next steps and expectations for the diagnostic process
  • Alzheimer's Association resources
Visit https://www.communityresourcefinder.org/ to explore additional education programs online and in your area.


Ways to Pay your Loan
 
In recognition of Getting Better Every day, Doing What’s Right, and Supporting Our Community, we are excited to announce all the ways you can pay your First Citizens’ loans without incurring a fee. Beginning January 8, 2024, you will have the following options:

  • Login to Online or Mobile Banking and pay using a First Citizens’ account.
  • Pay your loan with another institution’s account via our Online Loan Center. You may pay as a guest or create an account.
  • Call 1-844-722-4138 and pay your loan using an account/routing number.
  • Visit one of our First Citizens' Branches.
  • Mail regular payment checks to: First Citizens’ Federal Credit Union, PO Box 4107 Woburn, MA 01888-4107. 
In addition to those fee free options, you may call our Contact Center at 1-800-642-7515 to pay your loan for a $7.50 processing fee. We encourage members to take advantage of the options listed above prior to calling a representative.



Positive Vibes Phone Line

Are you in need of hearing some positive vibes? We got you covered! Call our phone system at 1-800-642-7515 , Press Option 1 for English then Option 7 for a positive message!


Internet Explorer Users- Take Notice
 
Your safety and security is important to us which is why we frequently upgrade our security features and requirements. Due to numerous security vulnerabilities with Internet Explorer, as of December 6th, online banking will no longer be supported by Internet Explorer.  Please use an alternative browser such as Chrome, Firefox or Safari to log into online banking or access your accounts on the First Citizens' mobile app. 


Press Releases

First Citizens’ President & CEO Announces Retirement; Names Successor

First Citizens’ Charitable Foundation Gives to Big Brothers Big Sisters of Cape Cod & Islands to Stay Connected with Youth

Team up with First Citizens’ Federal Credit Union and Give Back to Your Community

First Citizens’ Federal Credit Union Announces Accessory Dwelling Unit (ADU) Loan Program