History and Commitment
First Citizens’ provides premier, personal service and innovative products and services as a financial institution –in the most financially advantageous and technologically efficient manner, through the quality of its employees – enhancing the financial status of its customers and members, while ensuring the financial stability of the Credit Union.
First Citizens' Federal Credit Union was originally organized as Bristol Credit Union on November 17, 1937, as a state chartered community credit union serving employees and/or residents of Bristol County, Massachusetts. The name was changed to Citizens' Credit Union during a charter expansion that extended the credit union's allowed field of membership to include the Massachusetts counties of Bristol, Plymouth, Barnstable, Dukes, Nantucket and Norfolk. In 1987, the credit union's state charter was converted to a federal charter. At the same time, the credit union deposits became federally insured. A new name was chosen, First Citizens' Federal Credit Union, which remains today.
During the past seventy years, the credit union has expanded in both size and locations. First Citizens' has grown from a $200,000 institution in 1950 to a $500 million plus institution today. The first branch office was opened in the north end of New Bedford in May of 1978, and a second branch soon followed in Taunton. A third branch opened in the south end of New Bedford in 1987 and later, the credit union experienced expansive growth in 1993. The Taunton branch was relocated to new and larger quarters in Raynham off Rte 44 and, as the result of a merger, Cape Cod Women's Credit Union brought First Citizens' two more branches, in Hyannis and Orleans. In 1998, the seventh branch office opened for business in Falmouth. In 2000, the credit union took on a new venture by opening in the Shaw's' Supermarket in Taunton. The South New Bedford branch relocated to the Shaw's Supermarket on Cove Rd, in New Bedford in 2004. In January 2007, this same branch moved into the Inner Bay Building on Cove Rd with 2 drive-up windows including a Drive-up ATM. The Taunton branch re-located to a traditional location right across the street from its previous Shaw’s location, featuring the added convenience of a drive-up window for our members in the spring 2010. Later, 2010 brought us the Mattapoisett branch location and in 2011 the Mashpee branch location was opened in Cape Cod. The credit union currently has ten branch locations and continues to grow both in size and strength.
First Citizens' employs over 166 full and part-time employees who stand ready to serve the financial needs of our nearly 64,000 members at all of our locations and beyond.
First Citizens' Federal Credit Union is one of the premier financial institutions in southeastern Massachusetts. The introduction of new and innovative products over the years has had a significant impact on the growth and success of the credit union. First Citizens' is committed to continually assisting our members in reaching their financial goals with the very BEST in personal service, innovative financial products and state-of-the-art technology. For over 75 years First Citizens’ has worked to ensure the enhancement of the financial status of its members, while offering the financial stability, safety and security that they deserve. We believe in building strong, long term relationships and we are committed to helping all of our members achieve their financial goals now, and in the future.